Privacy Policy
This Privacy Policy explains how information is collected, used and protected when visitors use this website.
The website provides independent informational content about Kachingo Casino and online gambling in the United Kingdom. It does not operate casino accounts, accept deposits or process gambling transactions.
1. Information We Collect
The amount of personal information collected depends on how the website is used.
1.1 Technical Data
When a visitor opens the website, technical information can be processed automatically, including:
- IP address;
- browser type;
- operating system;
- device category;
- screen resolution;
- referring page;
- pages visited;
- session duration;
- approximate geographic region;
- date and time of access.
This information is used primarily for website security, analytics and performance monitoring.
1.2 Information Provided Directly
Personal information may also be processed when a visitor voluntarily contacts us.
This can include:
- name;
- email address;
- message content;
- information submitted through a contact form.
Visitors should not send gambling-account passwords, payment-card details, identification documents or other sensitive casino credentials through this website.
2. Why We Process Information
Information is used for legitimate website purposes such as:
- operating and maintaining the website;
- responding to enquiries;
- measuring website traffic;
- identifying technical problems;
- improving navigation and content;
- detecting abuse or malicious activity;
- understanding which pages readers find useful;
- measuring affiliate referrals;
- complying with legal obligations.
Personal data is not used to determine gambling outcomes or manage casino accounts.
3. Cookies
The website may use cookies and similar technologies.
Cookies are small files stored on a user’s device and can support functions such as:
- remembering preferences;
- measuring sessions;
- analysing website performance;
- preventing repeated actions;
- recording referral information.
Cookies can be divided into several categories.
Essential Cookies
These support basic website operation and security.
Analytics Cookies
These help measure page views, session behaviour and website performance.
Preference Cookies
These remember selected settings or user choices.
Affiliate Cookies
These can record that a visitor followed a referral link to a third-party gambling service.
Affiliate tracking does not provide this website with access to the visitor’s casino password, payment information or gambling-account balance.
4. Analytics
We may use analytics systems to understand how visitors interact with the website.
Analytics data can include:
- page views;
- entry and exit pages;
- device type;
- browser information;
- session length;
- navigation patterns.
This information helps identify technical problems and improve editorial structure.
Where required, analytics cookies are controlled through the website’s consent mechanism.
5. Affiliate Tracking
Some pages may contain affiliate links.
When a visitor follows one of these links, a referral identifier or cookie can be used to attribute the visit to this website.
If the visitor later creates or uses an account with the third-party operator, the website may receive a commission.
Affiliate tracking does not give us direct access to:
- casino login details;
- identity documents;
- payment credentials;
- deposit balances;
- withdrawal information.
The gambling operator processes its own customer information under its own privacy terms.
6. Legal Bases for Processing
Where UK data-protection law applies, personal information may be processed on one or more lawful bases.
These include:
Legitimate Interests
Technical information may be processed where necessary to operate, secure and improve the website.
Consent
Consent may be used for optional cookies, analytics technologies and certain forms of marketing communication.
Legal Obligation
Information may be retained or disclosed where required by applicable law.
Contractual Necessity
Where a visitor specifically requests a service or response, limited processing may be necessary to fulfil that request.
7. Data Retention
Personal information is kept only for as long as reasonably necessary for the purpose for which it was collected.
Retention periods can depend on:
- the type of information;
- security requirements;
- legal obligations;
- the nature of an enquiry;
- technical and analytical needs.
Technical logs may be retained for security and operational purposes before being deleted or anonymised.
Contact correspondence may be kept for a reasonable period where necessary to manage the enquiry or maintain an appropriate record.
8. Data Sharing
Personal information is not sold as a database of identifiable users.
Information can be shared with service providers that support website operations, including providers of:
- website hosting;
- analytics;
- security;
- email infrastructure;
- technical maintenance.
These providers process information only for the functions they perform on behalf of the website.
Information can also be disclosed where legally required by a court, regulator or competent authority.
9. International Data Transfers
Some technology providers can process information outside the United Kingdom.
Where personal data is transferred internationally, appropriate data-protection safeguards are used in accordance with applicable law.
These safeguards can include recognised contractual protections or transfer mechanisms.
10. Data Security
Reasonable technical and organisational measures are used to protect information against:
- unauthorised access;
- accidental loss;
- misuse;
- alteration;
- disclosure;
- destruction.
No internet-based system can guarantee absolute security, but access to personal information is restricted according to operational need.
11. Your Privacy Rights
Under applicable UK data-protection law, individuals can have rights concerning their personal information.
These can include the right to:
- request access to personal data;
- request correction of inaccurate information;
- request deletion in applicable circumstances;
- object to certain processing;
- request restriction of processing;
- withdraw consent;
- request transfer of eligible data;
- complain to the relevant data-protection authority.
Identity verification may be required before a privacy request is completed.
12. Children
This website concerns gambling products and is intended for adults aged 18 or over.
The website is not directed at children and does not knowingly seek to collect personal information from people under 18 for gambling-related purposes.
13. Third-Party Websites
The website may refer visitors to external gambling operators or other third-party services.
Those organisations operate independently and process personal data under their own privacy policies.
This Privacy Policy applies only to information processed through this website.
14. Gambling Account Information
This website does not control Kachingo player accounts.
Information entered directly with a gambling operator — including:
- identity information;
- KYC documents;
- payment details;
- deposits;
- withdrawals;
- gambling history;
is processed by the relevant operator rather than by this website.
15. Changes to This Privacy Policy
This Privacy Policy may be updated to reflect changes in:
- data-protection law;
- website functionality;
- analytics systems;
- affiliate technology;
- security practices;
- operational procedures.
The revision date at the top of the page identifies the current version.
16. Contact and Privacy Requests
Questions about this Privacy Policy or requests concerning personal information can be submitted through the website’s contact channel.
Requests should include enough information to identify the relevant interaction without sending passwords, payment-card information or gambling-account credentials.
18+. Gamble responsibly.
